Overhead Allocation FAQs (1004)










Applies to:

[ ] C&P Classic
[x] C&P Pro
[x] Job Tracker
[x] C&P SQL
[x] My C&P!

See also:



Summary: Frequently-asked questions about allocating overhead to clients, the Overhead Allocation Worksheet, and how overhead affects the Client P&L Analysis report. The ability to easily allocate overhead expenses to clients is a key new feature. The overhead allocation function lets you calculate your shop's overhead with no rekeying of data, it uses the overhead expense totals from your General Ledger and client hours from Time Sheets to distribute each client's share of the agency's expenses based on different formulas.


Why is overhead allocation important?

Why doesn't Clients & Profits allocate overhead automatically?

What is the Overhead Allocation Worksheet?

What are the methods of overhead allocation?

What are included in labor costs?

Will other users be able to view the monthly direct service cost information after I've enter it into the Overhead Allocation worksheet?

Our salary information is the same from period to period, must I reenter the salary information to run the report for a different period?

Where does the Client P&L Analysis report derive its information?

What is the Client P&L Analysis?

How do I print the Client P&L Analysis?

Can I print the Client P&L Analysis before allocating overhead?

How do I print the Client P&L Analysis?

Can I print the Client P&L Analysis before allocating overhead?

What is the difference between the Client P&L and the Client P&L Analysis reports?

What is the "direct expenses" column for?

How is salary allocated to each client when printing the Client P&L Analysis?

How is the "overhead" dollar amount determined when printing the Client P&L Analysis?

I make month end WIP entries to match my revenues and expenses. Should I continue doing this as normal?

Does the Overhead Allocation Worksheet save for each period I save it so I can go back and print the Client P&L Analysis again?

Can I print the Client P&L Analysis for a period using different overhead allocation methods?

I need to edit a staff member's salary information and reprint the Client P&L Analysis. How can I do this?



Q. Why is overhead allocation important?

According to the AAAA, overhead represents almost 50% of a typical agency's total operating expenses. It is the rent, utilities, office supplies, and other expenses used to run the shop and service the agency's client accounts. By allocating these overhead expenses to each client, the shop has the ability to see what the true service cost of the account is -- and if the account actually makes money for the agency. Once you know each client's true profitability, you can more profitability allocated people, facilities, and other resources to your most valuable clients. You'll also know as well which clients may not be worth keeping.

Q. Why doesn't Clients & Profits allocate overhead automatically?

Not all shops allocate overhead the same way. The way agencies and design studios determine client profitability depends on their client mix, their business model, and their billing practices. Some will allocate overhead based on billings, the gross income of the agency, or one of a couple of formula's based on hours. Since there are multiple allocation methods, Clients & Profits provides you with the opportunity to choose the allocation method that best reflects the way your agency uses overhead for the servicing of it's clients.  

The AAAA guide dealing with overhead allocation is: The AAAA's Guide to Individual Client Profitability.

Q. What is the Overhead Allocation Worksheet?

The Overhead Allocation Worksheet is a G/L tool that calculates each client's share of the shop's overhead expenses. It works by taking the period's salary expense (which you'll enter for each staff member) and the month's overhead hours from time cards and time sheets. The worksheet can distribute overhead expenses based on one of four formulas (see below), depending on how you want to allocate overhead to clients.

When using the worksheet, you'll first choose an overhead allocation method (they're described in detail below). Each of these four methods is listed by the AAAA in their "Guide to Individual Client Profitability." After choosing the allocation method, the worksheet will a all staffers that have billable hours for the selected period. You'll then be prompted to enter the individuals monthly labor costs (i.e., salary, bonuses, benefits, etc.). After you've added in everyone, Clients & Profits calculates the amount of salary which should be allocated to each client and the remaining overhead to be allocated.

Q. What are the methods of overhead allocation?

There are four key methods for allocating overhead:

Agency Direct Service Costs
This method allocates the overhead dollars based the actual hourly rate for each staffer for each month. It determines the total hours worked for each client from the staffers' time sheets, and then allocates these hours based on the salary for each staffer. This method is the most-used method by advertising agencies today. The method makes the assumption that there is a relationship between the salary of a person and the amount of overhead used by that person in a given month.
Agency Billings
This method allocates the overhead dollar amount based on the percentage of total billings each client generated that month.
Agency Income
This method allocates the overhead dollar amount based on the percentage of AGI each client generated that month.
Agency Direct Client Hours
This method allocates the overhead dollar amount based on the number of total hours each client generated, without regard to the monthly direct service costs for the employees generating the hours.

Q. What are included in labor costs?

These are costs which you determine are part of an employee's total cost to the shop. They will always include salary, bonuses, and employer payroll expenses. They may also include any one of a number of fringe benefits listed in various expense accounts. You have the flexibility to determine what is most reasonable for you and your shop.

Q. Will other users be able to view the monthly direct service cost information after I've enter it into the Overhead Allocation worksheet?

No. After you save the monthly service cost information, these amounts are used to make the calculation to allocate salary and overhead, and only the calculated results are saved. The actual labor inputs is not saved, so it can't be seen by other Clients & Profits users.

Q. Our salary information is the same from period to period, must I reenter the salary information to run the report for a different period?

Yes, while your employee's salary may not change from month to month, the amount of hours charged to a specific client probably did. Since the overhead allocation worksheet uses both labor costs and client hours, you would need to run the report for each period.

Q. Where does the Client P&L Analysis report derives its information?

First, it calculates the revenues and job costs for each client (like the Client P&L report). Second, it applies the salary amounts for each staffer entered in the Overhead Allocation worksheet to each client. It does this by dividing the total salary for a staffer for a month by their billable hours for that month to derive an hourly cost. Then it applies this hourly cost based on the number of billable hours a staffer logged against each client. Third, it subtracts the total of the salary amounts in the Overhead Allocation Worksheet from the total of your Expenses, Other Expenses, & Other Income on the Income Statement to establish the overhead dollar amount. This overhead dollar amount is then applied to each client based on one of the four allocation methods you chose.

Q. What is the Client P&L Analysis?

The Client P&L Analysis is a report that will directly reconcile with the Income Statement for any period and separate revenue, job costs, salary & overhead on a client basis. This report will sort by most to least profitable client so you can quickly see who is making you the most money. With this report you may discover a number of things that affect your financial business decisions. The client you thought was profitable is actually unprofitable because it takes too expensive individuals to manage the client. The client who has a low margin is actually profitable since it can be effectively serviced with more cost effective staff. From an agency management standpoint, several industry studies have concluded the reason most unprofitable accounts occur is due to the lack of income instead of the agency having excessive overhead. Since one of the most important pieces of information you can know as the is how profitable are your clients, you'll want to use the Client P&L Analysis every month.

Q. How do I print the Client P&L Analysis?

First, you need to complete the Overhead Allocation worksheet located in the G/L Tools window. Choose Accounting > General Ledger, then Edit > G/L Tools. After the Overhead Allocation worksheet is saved, then you can print the Client P&L Analysis. Choose Snapshot > Financials and click on the Income Statement reports.

Q. Can I print the Client P&L Analysis before allocating overhead?

Yes, but the overhead allocation column on the report will be blank.

Q. What is the difference between the Client P&L and the Client P&L Analysis reports?

The Client P&L report shows revenues less job costs by client (i.e., AGI by client). The Client P&L Analysis goes a step further by applying salary and overhead costs to each client, in addition to job costs.

Q. What is the "direct expenses" column for?

This column is used to separate agency overhead expenses (such as agency travel) which can be identified to a specific client. The amount is deducted from agency overhead before allocation.

Q. How is salary allocated to each client when printing the Client P&L Analysis?

First, an hourly cost is established for each staffer by dividing the salary for a staffer in the Overhead Allocation worksheet by their total hours for that month. Hours marked as unbillable and hours logged against clients marked as "in-house" are excluded when determining an hourly cost. Then it applies this hourly cost based on the number of hours this staffer logged against each client that month.

Q. How is the "overhead" dollar amount determined when printing the Client P&L Analysis?

The total of all salaries for each staffer in the Overhead Allocation worksheet is subtracted from the total of the Expenses, Other Expenses & Other Income on the Income Statement. This dollar amount is then applied to each client by one of the four methods of overhead allocation.

Q. I make month end WIP entries to match my revenues and expenses. Should I continue doing this as normal?

Yes you should with one important change. You will need to prepare your WIP journal entry by client. Enter the amounts for each client, then double click on each line and enter the appropriate client code. If you don't do this, then the total AGI for each client in the Clients P&L Analysis will not agree with the AGI on your Income Statement. This journal entry will show up in the Client P&L Analysis as unallocated income/costs/expenses. Keep in mind that Clients & Profits Pro 3.0 can automatically accrue media costs when creating a media prebilling. This automatic accrual entry includes the client number, which is needed for the Client P&L Analysis.

Q. Does the Overhead Allocation Worksheet save for each period I save it so I can go back and print the Client P&L Analysis again?

Yes. The most recent overhead allocation worksheet is saved and will be used for the Client P&L Analysis. Make sure you are using labor costs from the correct period in preparing the overhead allocation.

Q. Can I print the Client P&L Analysis for a period using different overhead allocation methods?

Yes, but you'll need to reenter the period's salary amounts. As a practical matter, once you determine which allocation method makes the most sense for your shop, that's the only method you run on an ongoing basis. To run multiple allocation methods for the same period would be confusing (as marginal accounts could switch from profitable to unprofitable) and would diminish the effectiveness of the analysis. The four allocation methods are there so you can make the determination which one best represents the way overhead is used in your agency.

Q. I need to edit a staff member's salary information and reprint the Client P&L Analysis. How can I do this?

For security reasons, you are unable to edit an Overhead Allocation worksheet after it has been saved. This is to prevent others from opening it and viewing staffer's salaries. You will need to reenter the entire Overhead Allocation worksheet.




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