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The Clients & Profits Support
web site -- your online helpdesk -- is your best source for
24-hour-a-day help for your Clients & Profits system.
It's where you'll find answers, advice, tips, training and
troubleshooting help that will keep your shop
up-and-running.
The online helpdesk is available free to registered users
with current support subscriptions.
Version micro-sites Each version of Clients &
Profits has its own special web site. There you'll find
sales information, upgrade FAQs, a buyer's guide, and links
to each version's own support page. You'll also find links
to each version's bug list, revisions list (which describes
enhancements and fixes for each update) and known
limitations.
System Manager News is a one-stop source for news and
links for the tech types who manage Clients & Profits.
What's Hot discusses cutting-edge technology and how
is works (or doesn't work) with Clients & Profits.
Deals lists the Helpdesk's best choices for the
hardware and software for Clients & Profits.
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Tutorial If you're new to
Clients & Profits, use the online tutorial to learn the
system's essential functions. (A fully narrated version is
included on the CD).
User Group is a great place to trade tips, advice,
and suggestions with other Clients & Profits users.
Postings from the user group discussions are saved in a
searchable archive.
FAQs/Tech Notes contains answers to frequently-asked
questions for dozens of topics, as well as detailed
technical notes about how Clients & Profits works.
Tip-of-the-Week and Daily Q&A are searchable
databases.
Newsletters has online versions of the quarterly
Clients & Profits newsletters, which are mailed to your
shop's key contact.
Training Get information about our popular two-day
training classes here, as well as details on onsite training
from independent Consultants. Most classes are webcast on
C&P TV.
Daily Q&As: straightforward questions and answers
about how things work, and how to better use Clients &
Profits.
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Report-o-Matic
is an interactive guide to the 350+ reports offered from
Clients & Profits. Sample reports, as well as the
complete PDF-based Report Workbook can be printed here.
Agency Guides are job-specific (e.g., media buyer,
production manager, accountant, etc.) guides to learning
Clients & Profits.
The "best of" menu features some of the most useful support
pages:
Database Guide is a do-it-yourself resource for
managing, troubleshooting, and optimizing your Clients &
Profits database.
System Recommendations suggests hardware/OS
combinations you need to run Clients & Profits.
Media (Media Link) has news and information about
Clients & Profits' media planning and buying
capabilities.
Custom Reports has example reports for the C&P
report writer, which uses files and fields that are
documented in the Data Dictionary.
Plug-ins are small add-on utilities that enhance
Clients & Profits. Patches are bug fixes released
between updates.
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