SECRETS FOR TIME KEEPING SUCCESS










 

THE MYSTERIOUS COST AND BILLING RATES EXPLAINED

Clients & Profits supports a variety of billing rates based on either staff member, client, task, or job. This gives you the flexibility to handle different kinds of client preferences automatically. Here's how it works:

There's only one cost rate for each staff member, and is entered in the Staff window.

A special overtime rate can be set up for each staff member.

The staff member's cost rate is copied automatically to every time sheet and time card entry.

The job task determines which billing rate-either staff, client, or task-is used on time sheets and time cards. Each job task has a "billing rate method" option that lets you choose which rate to use.
The billing rate method can be changed for the entire job by editing the option in the Job Specs window. Changing this option affects the job's existing tasks. However, old time entries aren't changed (so show the old rates, whatever they were).

If a user has the right access privileges, they can edit cost and billing rates on time sheets, overriding the standard rates.

If a user can't see rates on time sheets, their rates can't be edited by them. Their regular billing rates will be applied automatically, every time.

Time entries always remember the rates that were entered. Even if you change the standard rates later, the time and productivity reports for old time will be accurate.





By Lisa Waggoner

Most Clients & Profits users don't enter their own time into the database. Instead, some poor person has the thankless, boring task of inputting time sheets for the entire office. This is a professional and personal tragedy. Here's why:

Reason #1: Time is always proofed anyway. All time entries are proofed daily or weekly by management anyway, so why not let everyone enter their own? Most time entries will be correct; those that aren't are easily edited if not yet billed.

Reason #2: Lots of help for staffers. Job and task lookup lists are interactive with time cards and time sheets, so entering time is fast and easy. Lookup lists automatically appear if you try to skip essential fields. The job lookup list can be limited to include only active jobs. For staffers who can't remember what job number represents which job, job names and client names appear on lookup lists. Double-click on your selection; you don't even have to type it in, cutting down on user error.

Reason #3: Limit their "creativity." By limiting user access, stop a staffer from entering a new job task; they can only use tasks that are already on a job. This prevents unwanted tasks from being added to job tickets and forces time entry onto only estimated tasks.

Reason #4: It tells them where (and when) they're working too much. User budget alerts monitor the number of hours entered for an estimated task. Status code alerts prohibit time entry on jobs that aren't yet approved. Establish planned hours for staffers so they must account for all time each day.

Reason #5: Return to your own work. No more threatening, whining, and bribing staffers who haven't given you their time. Clients & Profits software provides the tools making it easy, efficient, and safe for staffers to enter their own time.



Lisa Waggoner is the Clients & Profits marketing manager and cofounder of Clients & Profits, Inc.

 

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